PRIVACY POLICY

I. INTRODUCTION

LCTools LLC ("Company") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when using our service.

II. INFORMATION WE COLLECT AND USE

We collect personal information from users in the following ways:

• Email:We store basic user information like email addresses to maintain an account for you.
• Social Media Tokens:When you connect your social media accounts, we encrypt and securely store API tokens for authentication purposes.

Our primary use of this data is to facilitate and authenticate access to our service, ensuring a smooth user experience across various platforms.

III. HOW WE USE YOUR INFORMATION

We utilize the collected information in the following ways:

• Service Operation:To operate your account effectively, we rely on email addresses as primary identifiers. We also need encrypted social media tokens for seamless login and data retrieval.
• Improve Service:By analyzing user interactions, we aim to enhance our service based on real-world experiences.

IV. HOW WE SHARE YOUR INFORMATION

We maintain a strict no-sharing policy with third parties unless you explicitly grant permission or if required by law.

However, we reserve the right to use aggregated and anonymized data for research purposes, improving overall service quality without compromising individual privacy.

V. SECURITY MEASURES

To ensure your information's security, we implement robust measures:

• Encryption:All collected data is encrypted both in transit and at rest.
• Secure Storage:We utilize secure databases to store personal data with access controls managed by our team.
• Third-Party Service Providers:Any third parties we engage are carefully selected based on their data protection practices.

VI. THIRD-PARTY SERVICES

We may use third-party services for storage, maintenance, and security of your information. These services include secure cloud providers like AWS, Railway, Vercel, Mongo Atlas or Google Cloud Platform. They adhere to strict privacy policies and are subject to regular audits and updates.

VII. ACCESS TO AND DELETION OF YOUR INFORMATION

You have the right to request access to your personal data stored by us and may request its deletion in certain circumstances. If you wish to exercise these rights, please contact our support team at support@forwardmsg.com.

We will respond promptly and provide necessary information.

VIII. PRIVACY POLICY UPDATES

This Privacy Policy can be updated periodically. Changes will be posted on this page. Continued use of the service following any changes constitutes acceptance of the new terms.

IX. CONTACT US

If you have questions or concerns about our privacy policies, please contact us at support@forwardmsg.com.